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Welcome To Islandwide Logistics Limited

At Islandwide Logistics Limited (IXL), we don’t just move goods — we move the island forward. With a passion for precision and a commitment to speed, IXL offers reliable delivery, freight, and transport services across Jamaica. Whether it’s a small parcel or a full truckload, we deliver with care, consistency, and confidence.

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About Us

At Islandwide Logistics Limited (IXL), we don’t just move goods — we move the island forward. With a passion for precision and a commitment to speed, IXL offers reliable delivery, freight, and transport services across Jamaica. Whether it’s a small parcel or a full truckload, we deliver with care, consistency, and confidence.

About Us

How We Work

Simple steps to get started with Islandwide Logistics and receive your packages hassle-free.

Step 1

Sign Up

Create your free Islandwide Logistics account and receive your unique shipping ID.

Step 2

Shop & Ship

Shop online using your IXL address and shipping ID to send your packages to us.

Step 3

Pickup or Delivery

Once your packages arrive in Jamaica, schedule a pickup or request home delivery.

Step 4

Enjoy

Receive your packages quickly, safely, and stress-free with Islandwide Logistics.

Shipping Rates

Our Rates

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Frequently Asked Questions

Find answers to the most common questions about our shipping services.

How can I track my shipment?

We make your experience easier by tracking your packages for you, and send you updates via email. Please ensure that you always check your emails.

What shipping options do you offer?

We offer a variety of shipping options tailored to your specific needs, including standard, express, and sea shipment. Our team can help you choose the option that best suits your timeline and budget.

How long does it take for my packages to arrive?

Delivery times vary depending on the shipping methods and destination. We ship 3 times per week, (2) times for air shipments and (1) time for sea shipments. Air shipments take 3-5 days to be delivered, and though we try to deliver within this time frame, there can be flight delays that are beyond our control. Sometimes it's just a few hours, but if delays are longer, we will send an update ASAP.

Can I schedule delivery for my packages?

Absolutely! We offer delivery and pickup services for your convenience. Simply schedule a delivery/pickup on your portal for a time that works best for you.

How can I contact customer service?

You can reach our customer service team via phone or email. Our dedicated representatives are available to assist you with any questions or concerns you may have.

Are there any restrictions on the items I can ship?

While most items can be shipped, certain restrictions may apply depending on the nature of the goods. Please read our terms and conditions for further information on the matter.

Do you ship express?

Yes we do! Express services are 24-48 hours. Ensure that you use the express address provided.

How do I avoid packages going into the unknown?

Remember to use your (IXLXXXXX) special number that is provided in the welcome email, to avoid delays and other charges.

Should I provide an invoice for all packages?

Yes, an invoice is required for all packages shipped through Islandwide Logistics to facilitate compliance with customs regulations.

Contact Us

Let us help you.

Location

Cross Roads
Kingston, Kingston
Jamaica

Email

islandwidelogisticslimited@gmail.com

Call

+1 876-509-9542

Open Hours

Monday-Friday: 9AM - 6PM